From takeoff to touchdown, MJets delivers comprehensive trip support and aircraft ground handling services to ensure every aircraft operates safely, efficiently, and on schedule. As a seasoned trip support and ground handling company specialising in business and private aviation, MJets supports aircraft operations at key airports worldwide. Our operations are supported by experienced professionals, internationally recognised operational standards, and a commitment to outstanding service.
EVERY DETAIL, EXPERTLY MANAGED.
SEAMLESS TRIP SUPPORT SERVICES
Successful flights rely on meticulous behind-the-scenes planning. Every detail is handled with precision, from the moment a trip is confirmed to the moment you land at your destination. Trip Support covers MJets' end-to-end coordination services, including Ground Handling. We draw on extensive regional expertise and a trusted global network to coordinate every operational detail, enabling passengers to travel with complete confidence and discretion.
Our team coordinates each flight with our dedicated Worldwide International Trip Support team, including flight scheduling, dispatch, route planning, permits, slots, fuel, ground handling, catering, crew logistics, and the servicing of specific passenger requests.
EVERY SUCCESSFUL FLIGHT BEGINS ON THE GROUND.
PROFESSIONAL GROUND HANDLING
Operating from award-winning facilities at key airports, including Don Mueang International Airport in Bangkok and our network of facilities, our ground handling services combine operational expertise with personalised service to deliver a premium experience for business jets, corporate operators, government flights, and private aircrafts. Every mission is managed with the highest standards of safety, efficiency, and professionalism.
SUPPORTING EVERY AIRCRAFT, EVERY MISSION.
Each aircraft has its own operational requirements, every passenger brings distinctive expectations, and every mission adheres a specific schedule. Whether you are operating a light business jet, an ultra-long-range aircraft, a government mission, or a VIP charter, our ground handling company delivers comprehensive solutions designed to meet the highest operational standards.
PASSENGER & CREW ASSISTANCE
Assistance is coordinated from arrival through to departure, including meet-and-greet, expedited processing, and support with special requirements.
CUSTOMS & IMMIGRATION COORDINATION
Airport customs, immigration, and other required clearence procedures can be arranged for passengers and crew in compliance with airport and regulatory requirements.
BAGGAGE HANDLING
Passenger baggage and non-DG cargo are handled with the utmost care and seamlessly transferred between the aircraft, terminal, and waiting ground transportation as needed.
CREW TRANSPORTATION & HOTEL ARRANGEMENTS
Comprehensive crew transportation and accommodation arrangements can be provided to ensure comfort and convenience in line with flight schedules and crew needs.
FLIGHT PLANNING & OPERATIONAL SUPPORT
Flight planning and operational coordination, together with aircraft ground handling services, help ensure that aircraft movements and ground support requirements are effectively synchronized to ensure efficient management of all ground requirements.
RAMP TRANSPORTATION
Dedicated passenger and crew transportation between the private jet terminal and aircraft can be arranged to provide a seamless and comfortable ground experience.
PERMIT COORDINATION
Comprehensive coordination of overflight and landing permits, together with all required operational clearances, ensures seamless execution of flights while maintaining full regulatory compliance.
EQUIPMENT
AIRPORT GROUND HANDLING
SERVICES EQUIPMENT
MJets maintains a full complement of ground support equipments at Don Mueang International Airport, Bangkok, and has access to equivalent resources across our expansive network.
AIRCRAFT MARSHALLING, PARKING & PUSHBACK
Trained and experienced ground handling teams coordinate the safe and efficient positioning of aircraft in line with airport regulations and operational needs.
FUEL & UPLIFT COORDINATION
Fuel requirements are coordinated in advance to ensure that every aircraft is prepared for the next sector with minimal disruption.
AIRCRAFT CLEANING & CABIN PREPARATION
Professional interior and exterior detailing can be provided to maintain the aircraft's appearance and readiness to the highest standards before the next flight.
WATER & LAVATORY SERVICES
Aircraft potable water replenishment and lavatory services can be arranged as part of the turnaround process to maintain passenger comfort and aircraft readiness.
GROUND POWER UNIT (GPU)
Ground power units can be connected to support onboard aircraft systems during parking, ensuring operational efficiency and minimizing Aircraft Power Unit usages.
HANGAR COORDINATION
Hangar parking facilities can be provided where necessary, ensuring suitable accommodation based on aircraft size, operational requirements, and available capacity.
SECURITY COORDINATION
Ramp access and aircraft security arrangements can be seamlessly coordinated to safeguard aircraft operations and ensure a secure operational environment.
AOG (AIRCRAFT ON GROUND) & LINE MAINTENANCE
Comprehensive AOG and line maintenance support can be coordinated through MJets’ in-house Part-145 approved maintenance facility, helping minimize downtime and maintain schedule integrity.
DE-ICING SERVICES
Aircraft de-icing can be coordinated as needed to maintain operational safety and ensure readiness for departure in cold-weather environments.
OTHER SERVICES UPON REQUEST
Tailored equipment solutions and specialist services can be provided upon request to meet the demands of customized operations and non-routine missions.
ONE STANDARD.
FIVE COUNTRIES.
Safety, quality, and operational excellence are upheld consistently throughout MJets' global network. Backed by IS-BAH Stage 3 accreditation, MJets applies internationally recognized best practices to ensure dependable and efficient ground handling services for every aircraft movement.
WHY CHOOSE MJETS
TRUSTED OPERATIONAL EXPERTISE
TRUSTED OPERATIONAL EXPERTISE & EXPERIENCE
With decades of aviation excellence, MJets seamlessly combines global best practices in ground handling with bespoke support, ensuring every owner receives a service experience tailored to their needs.
INTERNATIONAL QUALITY STANDARD
With ISO 9001:2015 certification, MJets ensures internationally recognised quality management standards are applied throughout our operations.
LOCAL EXPERTISE WITH REGIONAL CAPABILITY
Whether operating within Thailand or across the region, MJets delivers expertly coordinated ground handling solutions through its extensive network, supporting private jets and business aircraft with seamless service.
From arrival to departure, MJets coordinates every element of the ground handling journey, ensuring a flawless experience built on operational excellence, safety, and world-class service. Experience the best of private aviation. Experience private aviation at its finest. Contact us for a service quote.
START A CONVERSATION
Whether you’re planning a single charter or evaluating an aviation program for your organisation, our team will be in touch shortly.
FREQUENTLY ASKED QUESTIONS ABOUT AIRPORT GROUND HANDLING SERVICES
WHAT IS AIRCRAFT GROUND HANDLING?
Aircraft ground handling includes all services required to support an aircraft between arrival and departure. Available 24/7, MJets delivers fully integrated ground operations tailored to airport and operational needs, ensuring aircraft, passengers, and crew receive seamless support from our experienced private aviation professionals.
WHAT SERVICES ARE INCLUDED IN GROUND HANDLING SERVICES?
MJets' ground handling services cover a comprehensive range of requirements for aircraft, passengers, and crew, including aircraft marshalling and parking, fuel coordination, ground power and air start units, towing and pushback, baggage and non-DG cargo handling, interior and exterior cleaning, potable water and lavatory servicing, customs and immigration processing, passenger and crew lounge access, ground transport, crew accommodation, catering and security coordination, hangar parking, and AOG and line maintenance support.
WHY CHOOSE A SPECIALISED GROUND HANDLING COMPANY LIKE MJETS?
A specialist ground handling company can provide a more focused approach to the requirements of private and business aviation. Unlike large-scale commercial handling operations, private aviation often requires greater flexibility, discretion, and attention to individual aircraft and passenger requirements. At MJets, this specialist focus is supported by IS-BAH Stage 3 certification, extensive aviation experience, dedicated ground support equipment, and an established operational network across Thailand and the region.
WHAT'S THE DIFFERENCE BETWEEN AIRCRAFT GROUND HANDLING AND TRIP SUPPORT?
Ground handling covers the airport-based services required for aircraft turnaround, including ramp operations, refuelling, and cleaning. Trip support manages the end-to-end planning of a mission, including permits, accommodations, catering, and security coordination. Together, these integrated services enable MJets to deliver a seamless, world-class aviation experience.