Bangkok, Thailand — for a decade, MJets, Asia’s premier private aviation solutions and Thailand’s pioneering operator of its kind, has steadily solidified its international acclaim with unparalleled expertise and unwavering commitment. Achieving an outstanding customer satisfaction in the AIN FBO Survey 2025, conducted by Aviation International News (AIN), a globally respected aviation publication, the company has once again exemplified a world-class standard of excellence. So relentless has MJets’s dedication to superior service been that, for the 10th consecutive year at the top since 2016, it has earned the enduring trust of pilots, crews, and passengers around the globe. Widely regarded as one of the most respected benchmarks of quality in global aviation, the AIN FBO Survey draws entirely on direct user experiences from the past year, spotlighting MJets’ sustained top-tier performance.
To further reinforce this dominance, MJets has expanded its operational portfolio with the launch of its eighth core offering: MJets Trip Support Service. Playing a vital behind-the-scenes role, this newly launched suite ensures the flawless execution of every flight. Whether serving small or large operators across any aircraft type or route within Southeast Asia, MJets delivers comprehensive, one-stop coordination solutions designed for uninterrupted, precision-driven support.
Mr. Chayanin “Max” Sukkhasantikul, Chief Commercial Officer of MJets Company Limited, stated: “To be recognized on the international stage by the AIN Awards, one of the aviation industry’s most influential markers of excellence, is such a profound honor. This achievement reflects the steadfast dedication of every team member of ours who meticulously attends to every detail to deliver the finest experience to our passengers. Yet, it is precisely this commitment to excellence that compels us to continually elevate our standards; this year, we have introduced MJets Trip Support Service, a new offering designed to serve as the silent partner behind aircraft operators across Asia. Recognizing that every flight presents a unique set of complexities and requirements, MJets Trip Support Service coordinates each step of the journey with seamless precision. Leveraging our expansive network and deep expertise, we guarantee the smoothest and most efficient operations. This pursuit of perfection will never waver; we remain resolute in enhancing our capabilities, maintaining our leadership across Asia, and building trust on a truly global scale.”
A STANDARD OF SERVICE THAT SETS MJETS APART
Excelling across multiple key dimensions, MJets has secured outstanding scores in:
- Exceptional Professionalism of Ground Staff and Customer Relations Teams, intensively trained and highly experienced in serving high-profile clients from around the world;
- Comfort and Luxury in Passenger and Crew Lounges, thoughtfully designed to provide optimal privacy, tranquility, and relaxation before and after each journey;
- Comprehensive Airport Facilities, equipped with advanced technology, aircraft management systems, and specialized services tailored to individual client needs;
- World-Class Safety Standards, rigorously upheld through strict adherence to international regulations and embedded quality control in all operations.
MJETS TRIP SUPPORT SERVICE
Behind every successful flight stands MJets’ meticulous attention to detail. With Asia regarded as a “strategic hub,” MJets stands as the region’s most trusted expert in private aviation. Supported by a deep understanding, an extensive service network, and a seamless one-stop coordination system, the company offers specialized solutions tailored for operators of all sizes, covering every route within Southeast Asia. MJets Trip Support Service encompasses a wide spectrum, from strategic consultancy to hands-on operational coordination. Backed by a team available 24/7 and years of accumulated expertise, MJets ensures every flight proceeds smoothly and worry-free.
SERVICE OFFERINGS
MJets Trip Support Service includes:
- Ground Handling, coordinating on-ground operations with strict compliance to international safety standards;
- Crew/Passenger Accommodation Coordination, securing premium lodging and managing every detail;
- Crew/Passenger Transportation, offering private and customized transfers;
- Dispatch, Overfly, Landing, and Slot Permit Management, overseeing flight applications, authorizations, and aircraft parking allocations;
- Hangar Rental, facilitating short- and long-term aircraft storage;
- Fuel Arrangement, efficiently administering refuelling logistics;
- Catering Arrangement, delivering gourmet food and beverage services;
- 24/7 Personalized Assistance, with dedicated support at all times;
- AOG and Maintenance Support, arranging urgent aircraft-on-ground (AOG) repairs;
- Aircraft Cleaning & Disinfection, providing thorough interior and exterior cleaning with sanitization; and
- Security Coordination, planning and deploying advanced security teams.
Fly with MJets:
- Your Finest Flight Partner for FBO and Trip Support across Asia
- With IS-BAH Stage 3-Certified Excellence in Safety and Service
About AIN Awards
AIN FBO Survey is an annual global survey conducted by Aviation International News, gathering feedback from pilots and aviation professionals worldwide. The survey evaluates Fixed-Base Operators (FBOs) based on key criteria, including service quality, safety standards, and available amenities.
ABOUT MJETS
Based in Bangkok, Thailand, MJets is Asia’s premier provider of comprehensive private aviation solutions. With a fully-integrated ecosystem, we deliver end-to-end excellence across every touchpoint—from bespoke charter to technical maintenance—with unmatched precision, safety, and discretion. As the first Thai company certified with both IS-BAO and IS-BAH certifications, MJets has set new benchmarks in FBO operations across Asia and beyond, earning the trust of discerning clients who seek journeys that are smooth, secure, and truly unforgettable. Supported by our regional affiliates—MJets Cambodia, MJets Myanmar, and WingsOverAsia—our core services span eight key areas:
- Bespoke Private Jet Charter — luxury air travel tailored to individual preferences;
- State-of-the-Art Air Ambulance — advanced medical transport equipped with critical care capabilities;
- Aircraft Management — comprehensive sourcing, CAMO-compliant operational oversight;
- Aircraft Consultancy — strategic guidance on aircraft acquisition, operations, and asset optimization;
- Private Jet Terminal and Premium In-Flight Catering — elite facilities offering privacy, gourmet dining, and refined onboard experiences;
- Personalized Ground Handling — globally compliant logistics and safety coordination;
- Trip Support — the newly launched seamless solution for flight planning and coordination for smooth, reliable journeys; and
- Aircraft Maintenance — certified inspections and preventive care for optimal performance and safety.
With unrivalled command and an expansive footprint across Southeast Asia—a region we know like the back of our hand—MJets serves as a single point of contact for operators of any fleet size, enabling even the most complex missions with seamless precision. Every flight is underpinned by our robust network and unwavering commitment to excellence, guaranteeing flawless flight execution and absolute peace of mind from takeoff to touchdown—the cornerstone of our reputation as the definitive authority in privacy
